We are a company for service outsourcing and remote staff recruitment. We cut your labor costs in half. We work with professionals from different parts of the world (Asia, Latin America, and Africa) selected and trained by us, turning services into results.
You need a sales, administration, operations, or human resources department, but you cannot cover the cost. You have thought about outsourcing, but you are not willing to relinquish control.
International talent selected and trained by us, offering measurable results and with DeskTime surveillance technology that controls employee hours and productivity. And with a salary cost per hour worked, no more and no less!
Service outsourcing, also known as Business Process Outsourcing (BPO), allows you to delegate non-essential processes to specialized teams outside your internal structure, during the hours that the client desires. At Metrickal, as a service outsourcing company, we make it easy: we connect your company with trained professionals from other countries, optimize your resources, and boost your results. In addition, we cut the salary cost in half, since you only pay per hour worked and according to the salary standards of the employee’s country of origin.
By hiring a service outsourcing company like Metrickal, you obtain advantages such as:
Because companies choose us for our cost reduction, flexibility, and technological integration.
Our team selects global talent through interviews, training, and controlled monitoring.
We know all the current tools (CRM, management software, collaborative platforms) to speed up incorporation.
We reduce the cost of doing the same tasks with an internal team by up to 52% (or more according to the collective agreement) and offer total flexibility.
Our approach is global and continuous. We work when you need it, on your schedule.
You can opt for a remote service model (you manage the service) or complete outsourcing (Metrickal leads the entire operation)
The process begins with personalized recruitment through our specialized platforms and portals, followed by initial and continuous training through our e-learning system.
All administrative management, including contracts, payroll, and legal compliance (LOPDGDD), is handled by Metrickal for your peace of mind and protection.
During onboarding, our teams work with yours, with KPIs defined from the beginning, real-time reports, and supervision by an Account Manager in Spain.
We will be responsible for continuously optimizing processes through frequent meetings, analysis of results, and proposals for improvement.
Our clients reduce costs, increase their EBITDA, and scale operations in less than three weeks, reducing spending on hiring and payroll by 52%.
We design customized outsourcing services according to the needs of your company.
We take care of candidate filtering, rapid communication, calls, onboarding, training, communication to the SEPE, registrations, cancellations, and all HR management in multiple languages and channels.
We attend by phone, WhatsApp, email, and more. We resolve incidents, manage orders, perform upselling, NPS surveys, and communicate legally via formal channels. Always active, always available.
From lead qualification to contract signing, including WhatsApp, database enrichment, CRM tracking, content creation, social networks, advertising campaigns, and graphic design. We support your entire funnel.
We have IT profiles in areas such as mobile development, frontend, databases, artificial intelligence, blockchain, e-commerce, CRM, ERP, and more. We create customized digital solutions according to your needs.
We handle debt collection, bank reconciliations, complete accounting, taxes, amortizations, cash flow, daily reporting, and budget control. We also work with suppliers for benchmarking and invoice validation.
We supervise the flow of orders, coordinate kitchens and external platforms, manage incidents, routes, collections, and last-mile problems. We act as Delivery Manager in real time, with multilingual communication and immediate resolution.
We take care of processing and managing all types of key documentation: driver’s licenses, DNI/NIF, insurance, and Digital Kits. In addition, we upload information to customer portals, ensuring that everything is always up to date.
We manage critical tasks such as route tracking, coordination of loading and
unloading, document control, fines, maintenance, ITV, and coordination of vehicles and carriers. Our team operates 24/7 to ensure that everything flows without interruptions.
All our services are backed by KPIs, continuous supervision and adaptation, and we offer support in more than 14 languages including Spanish, English, French, German, Portuguese, Italian, Dutch, Russian, Hebrew, Danish, Swedish, Arabic, and more.
Transport and logistics
Hospitality
Mobility
E-commerce
Technology
SaaS
Management
Marketing agencies
Insurance brokers
Monthly calls
At Metrickal, we outsource a wide range of functions such as:
Our approach is personalized and adapted to the tools you already use in your company.
The process is simple:
We have different prices per hour depending on the service, ranging from €6 to €13. . For the first 3 months, the service is slightly higher to cover the cost of the service set-up on our part, and from the fourth month it is adjusted. Consult our price table or contact us to discover the price of your personalized outsourcing service.
Yes, you can hire a service from 20 hours per week, but there will be a supplement of 15% per hour due to it being part-time
They work during the hours you want, regardless of whether it is a holiday, night shift, or weekend.
At Metrickal, we carry out an exhaustive control of our teams, but we also provide companies with tools so that they can have control over the service provided. The team virtually clocks in through Metrickal’s own App, and for an extra price we have a total surveillance system that determines the productivity of the resource. In addition, the results and KPIs give us the necessary information to know if a team works and reaches the expected productivity. And if it doesn’t work?
You will only pay per hour worked and we guarantee that…?
Outsourcing has never been so easy or so strategic. Trust Metrickal, your trusted partner in remote BPO services.
Contact us today and let’s start building results from services.
Buy services,
receive results
